Pressure grows in Ryanair to release full list of cancelled flights

19 September, 2017, 01:28 | Author: Barbara Daniel
  • Deirdre Clune

The move will help Ryanair to hit its annual punctuality target of 90%, but passengers have complained about the short notice of the cancellations, with some receiving text messages telling them that their flight has been cancelled just hours before they were due to travel.

Why has Ryanair cancelled so many flights?

Des Manning told KCLR Live they've been busy fielding calls about it and thankfully haven't had any of their customers affected yet. Prime Minister Leo Varadkar and the Spanish Public Works Ministry said Monday that they intend to ensure the airline respects regulations on compensating passengers for abandoned flights.

This will inform them what flights they can transfer to which will be "hopefully on the same or, at worse, the next day".

Airlines must provide at least two weeks notice to avoid paying compensation, the regulator said.

None have been cancelled on Wednesday but no details have been published for Thursday onwards.

He went on: "We have to check if all this is respected by Ryanair".

The Irish low-priced airline said the bag policy changes are aimed at reducing the number of flight delays caused by too many customers arriving at the gate with two carry-on bags.

O'Leary explained why the decision was made to cancel the flights for the next six weeks.

The Dublin-listed budget airline next week celebrates the fourth anniversary of its Always Getting Better campaign, which Chief Executive Michael O'Leary has described as an effort to stop "unnecessarily pissing people off".

If your flight has been cancelled, ask for a refund. "This should also apply to connecting flights you miss as a result, as long as they were booked together".

As the requests for information kept coming, the airline later tweeted: "Hi, between today and tomorrow all flights cancellations up and until OCT31 will be communicated". If your flight is cancelled you should receive an email and text message from the airline advising you of the cancellation. Compensation is also only payable if the cancellation is the airline's fault.

According to European Union law, the company has an obligation to reroute you to your destination at "the earliest opportunity", however, exactly how long "earliest" means is yet to be tested, so you may not be able to get a flight with another airline and charge Ryanair for the fare.

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