GameStop shelves plan for unlimited game rental subscription service

15 November, 2017, 01:35 | Author: Darren Santiago
  • For now buying games at Game Stop requires old-fashioned monetary exchange

Customers who already bought the subscription will need to return their game and their pass to get a full refund.

In a statement provided to GameSpot, the retailer said it made a decision to "temporarily pause" the launch of the subscription service due to "a few program limitations" that GameStop discovered. After those six months are up, the last game that you have "out" is yours to keep.

It's understandable for a new program to experience hiccups as it approaches its launch - that's what soft launches are for, after all.

Regardless, it's worth noting that, according to Kotaku, GameStop employees have simply been instructed to remove PowerPass advertising from the front of their stores and place it in the back for safekeeping.

GameStop has not said when the program will be reinstated. At $60 for six months, it seems nearly like a steal considering that you get to keep a game to add to your collection. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", GameStop told Kotaku.

GameStop also asked staff to discard the store's Holiday Guide and replace this week's "weekly ad", according to a source. The retailer confirmed that it had halted the initiative in a statement, citing "a few program limitations we have identified" as the cause.

A fully functioning and consumer-friendly PowerPass program might give customers a reason to choose GameStop over their respective gaming platform's online marketplace, but for now, it seems the physical video game library dream will have to wait.

GameStop's all-you-can-eat subscription to used games has been suspended, apparently over concerns with how the aging computer systems in the company's 7,000 stores can handle and track checkouts.

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