Users complain about unresponsive edges

14 November, 2017, 01:23 | Author: Darren Santiago
  • Some Pixel 2 XL touchscreens are unresponsive near the edges, but a fix is coming

As a part of master promotion plan, Indian users will also get free wireless earphones from Sennheiser worth Rs. 11,990 free with each Google Pixel 2 and Pixel 2 XL order. Members of the Pixel User Community website are reporting that the screen has little or no responsiveness at its edges, resulting in certain taps or gestures going unrecognized. Recently, a handful of Pixel 2 XL owners have taken to Google's product forums with a new issue - unresponsive touchscreen edges. Now, according to this Pixel User Community Thread, another problem has surfaced.

His post first clarifies that his Pixel 2 XL's panel works when sliding his fingers along the curved edges, but doesn't repeat this behavior when just tapping along the sides. This occurs on the sides of the display at the very edges.

As reported by Android Police, this issue has been affecting the touch response on some portions of the display. "There is a fairly large area in the bottom right corner that is unresponsive, and the taps aren't registered", a Pixel 2 XL user wrote while explaining the issue on the support forum. This issue can be solved through a software patch. The feature prevents slight, unintended touches on the screen to register as a command, but the problem shows that Google might have gone overboard with it. Thankfully, Google has regarded the issue and will soon roll out an update to fix it. Stay tuned with us for more on the software issues on both the Pixel 2 and Pixel 2 XL. He revealed that Google is now working on a fix to solve the problem. There were also some users who experienced possible screen burn-ins, which Google has also fixed through a recent software update.

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