Uber expands settlement with FTC related to cyberattack
13 April, 2018, 01:55 | Author: Barbara Daniel
Uber Technologies said on Thursday it unveiled new safety features including an emergency button that will connect USA riders directly to 911.
Uber will share the company's process for driver background checks and insurance information in that part of the app, as well as the community guidelines ― Uber's list of actions that will result in riders getting banned. Soon after that, the now-current CEO of the ride-sharing firm found that his company had hidden evidence of an separate extortion-based attack that exposed "25 million names and email addresses, 22 million names and mobile phone numbers, and 600,000 names and driver's license numbers of US Uber drivers and riders", according to the FTC.
Uber plans to add several new safety features this summer.
My first week at Uber was the week we disclosed the 2016 breach. The safety of the ridesharing service has also come into question in the past.
The tool uses "anonymised data from millions of trips" taken through its platform and can help planners and policymakers to analyse transportation patterns, and make smart investments on future infrastructure projects, the statement said.
The 911 assistance tool lets riders use a single button to connect with an emergency operator and share their Global Positioning System location. The company is also partnering with RapidSOS to integrate its app with 911 call centers.
Uber will introduce annual criminal background checks on United States drivers and a revamped app that makes it easier for riders to share their location as it tries to address concerns over user safety. "Going forward, we'll proactively rerun criminal and motor vehicle checks each year, regardless of whether there is a legal obligation to do so". The two companies said they also will be working together to offer the integration to new cities around the globe.
In the 2016 breach, intruders in a data-storage service run by Amazon.com Inc. obtained unencrypted consumer personal information relating to USA riders and drivers, including 25.6 million names and email addresses, 22.1 million names and mobile phone numbers, and 607,000 names and driver's license numbers, the FTC said in a complaint. We will investigate and verify any potentially disqualifying information from public records, such as a new and pending charge for a DUI, to ensure the driver is still eligible to use Uber.
That's the sort of mentality Khosrowshahi wants to move away from as he seeks to burnish Uber's tarnished public image.
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Schaller says this "unsustainable" ride-sharing pattern is occurring in many major cities including Los Angeles and Boston. One of Uber's goals is to reduce the need for individual auto ownership, thereby reducing congestion in cities.
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